Return Policy - Online and in store sales

Our Return Policy:  All sewing machines either purchased online or in our store are final sale, with the exception of trading up to a higher model / in that case, you have 7 days to do so and the machine you are bringing back is unopened. No returns on any specially ordered in Sewing Machines not in stock. Exchanges (for any reason) is accepted on Notions within 14 days of purchase with receipt to be exchanged for another item or for an in-store credit.  For online purchases, "Please note, you will be responsible for all return shipping charges if an item has been damaged or you are exchanging it (see notes above). We strongly recommend that you use a trackable method to mail your return."  No cash refunds under any circumstances.   Any potential returns require prior authorization from KTR Sewing Centre / please call our store for details at 204-942-0035.