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Return Policy

Non-Refundable Items

Due to the nature of the following products (i.e.. copy written material), we are unable to accept returns, therefore please be sure to select carefully.

  • Software
  • Fabric
  • Books or Magazines
  • DVD’s or Video’s
  • Pens and Markers
  • Interfacing / Stabilizer
  • Patterns

Undamaged and Unopened items

These may be returned within 15 days of the order’s shipping date at the buyer’s expense (see exclusions above). Prior authorization is required for all returns and upon approval, must be accompanied by a copy of the order invoice and copy of credit card receipt. Refunds will be made using the same payment method that was used for the order. No credit will be given for the original postage to have the order shipped to you.

Damaged Goods

Notification is required within 3 days of receiving any items damaged in transit. We will then make appropriate arrangements with you for the return of the damaged goods at our expense.

Backordered Items

From time to time, items you order may be out of stock at Quilt as Desired. We will endeavor to restock these items within 7–10 days and we will notify you if a waiting period is involved. At that time you will have the option of cancelling your order or waiting until new stock arrives.

Class / Workshop Policy

Registration Information: Register in Person or by telephone at 204-942-0035. To hold your spot in any class, we must receive payment when your register. We accept Visa, MasterCard and of course Debit cards. We fill classes on a first come, first serve basis.

We add extra classes as required. If a class is full, we'll put your name on a waiting list and call you when we add a new class. When we have insufficient registration to hold a class, we will cancel it one week prior to the scheduled date and offer a full refund. Otherwise, there are no refunds on registration fees. Class fees are non-transferable.

We ask that you pick up a supply / preparation list before the day of your class, and purchase and prepare your materials (if the course requires it) prior to the class start date. Many classes that we hold include the kit fees with registration. The kit fee covers the cost of the required fabric and, if applicable, the pattern / book required for the class. Please ask for details upon registration. In most instances, you can choose the fabric for your kit. You'll need a sewing machine in good working condition for most classes. You should be familiar with your machine before the class starts!